Privacy Policy for the “Ping Alive” App

Last updated: 01.03.2025

The protection of your personal data is important to us. This privacy policy informs you about which data is processed when using the “Ping Alive” app, for what purpose, and what rights you have regarding your data.

1. Responsibility

Responsible for processing your personal data when using the “Ping Alive” app is:

finestkind.work S.L.

Pol. 25 Par. 20 Ceniolas, 43513 Rasquera

mail@finestkind.work

2. Data Processing in the App

The “Ping Alive” app does not use any user tracking or analytics services.

a) Push Notifications via Google Firebase

Google Firebase is used to send push notifications. An anonymized device identifier is used to deliver messages in a targeted manner. Google may process technical data as a service provider. Further information on data processing by Google Firebase can be found in Google’s privacy policy: https://policies.google.com/privacy.

b) Communication with Backend Servers

The app communicates with our backend servers exclusively via encrypted HTTPS protocol. The official IP address of the device is logged in server logs. These logs are used for error analysis and security purposes and are stored for a maximum of 4 weeks before being automatically deleted.

c) Pseudonymized Storage of User Data

To provide the app’s functionalities, user data is stored in the backend in a pseudonymized form. This means that no direct personal reference can be established unless additional information is available under specific conditions.

3. Legal Basis for Data Processing

The processing of data is based on the following legal foundations of the General Data Protection Regulation (GDPR):

    •    Art. 6(1)(b) GDPR (Contract fulfillment) for the provision of app services

    •    Art. 6(1)(f) GDPR (Legitimate interest) for storing IP addresses for security and error analysis purposes

4. Data Sharing with Third Parties

The app does not share personal data with third parties unless required to fulfill legal obligations.

5. Data Retention

    •    Server logs with IP addresses are stored for a maximum of 4 weeks and then deleted.

    •    Pseudonymized user data is stored as long as necessary for the operation of the app.

6. Your Rights

You have the right to request information about the data stored about you at any time. You also have the right to correction, deletion, or restriction of processing. Please contact the address mentioned above for this purpose.

If you believe that the processing of your data violates applicable data protection laws, you have the right to file a complaint with a data protection authority.

7. Changes to this Privacy Policy

We reserve the right to adjust this privacy policy if necessary. The latest version can be found at this URL.

If you have any questions regarding data protection, you can contact us at any time.

The language versions in English, French, Italian, and Spanish were machine-translated. In case of doubt, the German version applies.